Logging into Arbor
What will I be able to do in Arbor?
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View and update information about my child/ren
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Add new guardians/contacts
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Consents - accept or decline consents required by the school
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Access my child/ren's attendance and behaviour information
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Report an absence
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Sign up for clubs and trips (and make payments for these)
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Top up meals account
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Purchase items from the school shop
To set up your account:
- Go to https://the-romsey-school.uk.arbor.education/?/home-ui/index
- Click 'First time logging in?'
- Enter your email address to receive a password reset email
- Click the link that you will receive via email
- Set a password - make sure that this is memorable as you will need to use this to log in
If you have a child at another school which uses Arbor and you've given us the same email address you used to sign up there, your child at The Romsey School should appear automatically. If you encounter any issues relating to school selection or multiple schools when logging in then please check the guides at the bottom of this page.
Arbor App:
The Arbor App can be downloaded from either the Play Store on Android phones or the App Store on iPhones after you have set up your password following the guidance above.
In order for your child to use their fingerprint to buy food, we will need your renewed consent for biometrics. This will be asked for through the Arbor app before 1st September, so please look out for it.
Arbor also offers access to many training resources which are completely free for you to make the most of! These can all be found here. To help you get started, we’ve also included some links to specific resources below.
Useful Links
A quick introduction to Arbor for guardians and parents
Reporting Absences & Viewing Attendance on Arbor
Wrong or old school when I try to log into the Parent Portal or Parent App – Arbor Help Centre
Wrong or old school when I try to log into the Parent Portal or Parent App – Arbor Help Centre
